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In anticipation of the world's leading tourism industry fair ITB Berlin, which is celebrating its 50th anniversary and will be held from March 09-13, 2016, we bring you a comment by Nedo Pinezić, admittedly from last year, but unfortunately still more than relevant today. Hotels have become large property owners with fewer and fewer employees, there is less and less personal personalized service, i.e. hotels without a soul, emphasizes Nedo Pinezić. Fasci...
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