The battle for booking begins before booking: Google leads, OpenAI changes direction

While the travel industry has only just begun to adapt to the idea that artificial intelligence will soon be able to plan and book trips on its own, the latest...

Photo: Google, Carsten Kohler - Pexels, illustration hrturizam

Author  Goran Rihelj

25. March 2026.
While the travel industry has only just begun to adapt to the idea that artificial intelligence will soon plan and book trips independently, a very significant turn has been taking place in recent months. Instead of racing towards complete automation of booking, the focus shifts towards something much more important, i.e. controlling the very beginning of the trip. In this new phase, Google is rapidly taking the initiative, while OpenAI par...
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Author  Goran Rihelj

25. March 2026.